Question 1

Why Epoxy?

Accepted Answer

For any serious long term timber repair, a two part epoxy system such as Evermend is the undisputed professional choice.

Epoxy systems consist of two components, a resin and a hardener. When combined, they trigger a chemical reaction that forms a strong, flexible, waterproof material. This makes epoxy fundamentally different from traditional fillers.

Epoxy is not just a filler. It acts as a structural replacement for the timber itself. Once cured, it becomes a permanent load bearing repair that:

Remains flexible with natural timber movement
Will not shrink or crack over time
Is waterproof and weather resistant
Is  stronger than the surrounding wood

That is why epoxy systems like Evermend are trusted for demanding exterior repairs where durability, strength, and longevity are paramount.

Question 2

How does a 2 part epoxy system actually work?

Accepted Answer

A 2-part timber epoxy such as Evermend works by combining resin (base) and hardener (activator) in the correct ratio. When mixed:

An exothermic, cross-linking chemical reaction occurs
The paste  turns into a solid, high-strength, flexible, and waterproof material
It chemically and physically bonds with the timber, forming a durable repair rather than just sitting on the surface

Once cured, the epoxy can be sanded, drilled, shaped, painted, or stained just like natural timber. This makes it both a filler and a powerful adhesive, ideal for repairing cracks, rot, and missing timber sections.

In short: The chemical reaction creates a strong, long-lasting, and flexible repair that integrates seamlessly with the existing timber

Question 3

Where can I use Evermend?

Accepted Answer

Evermend is suitable for both interior and exterior timber repairs, including:

Window frames and sills
Doors and door frames
Skirting boards and architraves
Furniture
Decking and outdoor timber
Joinery, trims, and architectural features
Anywhere externally that requires timber repair, such as cladding, handrails

Question 4

Where can Evermend be used?

Accepted Answer

Evermend is suitable for both interior and exterior timber repairs, including:

Window frames and sills
Doors and door frames
Skirting boards and architraves
Furniture
Decking and outdoor timber
Joinery, trims, and architectural features
Anywhere externally that requires timber repair, such as cladding, handrails

Question 5

Is Evermend suitable for exterior use?

Accepted Answer

Yes. Evermend is formulated to withstand outdoor conditions.   The whole range is highly effective for exterior timber repairs, such as window frames, doors, beams and fascias due to their resistance to moisture and UV exposure.

Question 6

What's the difference between Evermend and a traditional woodfiller?

Accepted Answer

Traditional wood fillers are mainly designed for cosmetic repairs. They typically dry by evaporation, sit on the surface of the timber, and can shrink, crack, or break away over time, especially in exterior or high-movement areas.

Evermend is different. It is both a filler and a powerful adhesive that chemically bonds with the timber, creating a repair that becomes part of the wood itself. This results in a stronger, more durable repair that won’t shrink or separate when applied correctly.

Because of this, Evermend can be used not only for cosmetic filling, but also for rebuilding damaged sections, reinforcing timber, and handling demanding interior and exterior repairs where traditional fillers are not suitable.

Evermend does not slump, so is great for those vertical and overhead repairs.

Question 7

Which Evermend system is right for me, the 1 Hour or the 4 Hour?

Accepted Answer

Choose the 1-Hour Cure if:

You’re doing small repairs or patching
Speed matters and you need to finish the job quickly
You’re working on simple shapes or shallow fills
You want minimal downtime before sanding and finishing

Choose the 4-Hour Cure if:

You’re doing larger, deeper, or more complex repairs
The repair requires shaping, rebuilding and you want more working time
You want more working time before the material begins to set
Better for complex, overhead and verticle repairs

If you’re unsure which Evermend system is right for your project, contact us 02 7228 0625 with details or photos of the repair area and we’ll help guide you to the right solution.

Question 8

Do I need to prep the area before using Evermend?

Accepted Answer

Yes,  preparation is critical.

Proper prep is essential to the performance of Evermend. Skipping or rushing this step may result in repair failure. Evermend is designed to chemically bond with timber, so the repair area must be correctly prepared before application.

Prep Checklist (Before Applying Evermend)

✔ Remove all loose, soft, or decayed timber back to solid, sound wood
 ✔ Ensure the area is clean, dry, and free of dust, grease, oil, or contaminants
 ✔ Remove paint, coatings, or sealers from the repair area
✔  Ensure Timber moisture content is below 18%.  Moisture levels can be easily checked using a moisture meter, available online or from most hardware stores
✔ Identify and address any moisture or water ingress issues before applying
✔ Use Evermend Stabiliser to prime the base.   This strengthens the timber and ensures the repair bonds properly

What NOT to do

✘ Do not apply Evermend over soft, damp, or rotten timber
 ✘ Do not apply over painted, sealed, or contaminated surfaces
 ✘ Do not skip prep to “save time”.  It will compromise the repair
 ✘ Do not apply if the timber issue (leaks, moisture, rot source) has not been fixed
✘ Do not apply Evermend if the timber moisture content is above 18% .  Excessive moisture will prevent proper bonding and can cause repair failure

Question 9

Can I sand Evermend?

Accepted Answer

Yes. Once fully cured, Evermend can be sanded, shaped, and finished just like timber. It sands smoothly and cleanly, allowing you to achieve a seamless repair that blends into the surrounding wood.

For best results:

Allow the repair to fully cure before sanding
Start with a coarser grit to shape if needed, then finish with a finer grit
Remove dust before priming or painting

After sanding, Evermend can be primed, painted, or coated using standard finishing systems.

Question 10

Do I need to use the Stabiliser or can I skip this step?

Accepted Answer

You should always use Evermend Stabiliser.

The Stabiliser primes and strengthens the timber, ensuring the repair area is stable and ready for Evermend to chemically bond effectively.

Even if the timber looks solid, using the Stabiliser:
Reinforces weaker areas
Ensures maximum adhesion and longevity of the repair

In short: Skipping the Stabiliser is not recommended,  it’s a critical part of a strong, lasting Evermend repair.

Question 11

Are Evermend products guaranteed?

Accepted Answer

Evermend products are backed by a long‑lasting performance guarantee.  The system is designed to outlast the timber it is repairing, essentially a lifetime guarantee when the products are used and applied correctly.

Question 12

Do I have to use the Evermend extrusion tool? Can I use one I already have from another brand?

Accepted Answer

We recommend using the Evermend extrusion tool for application of Evermend Products.

Our tool is high-quality, designed to the correct specifications, and works perfectly with Evermend cartridges for reliable results.

Some other high-quality extrusion tools might work, but there are many models on the market, and we cannot guarantee compatibility, quality, or performance with tools from other brands. Some may not meet the same specifications as the Evermend gun.

💡 Tip for first-time buyers: The Evermend Starter Pack includes the extrusion tool and represents a significant saving compared to buying the tool separately.

Question 13

What are the Self Mix Pots all about?

Accepted Answer

Evermend Self-Mix Pots are a simple and cost-effective way to use our epoxy repair system without an extrusion gun.

Unlike cartridges, which dispense the two parts in the correct amounts, Self-Mix Pots require you to measure the resin (base) and activator yourself before mixing them.

Benefits of Self-Mix Pots:

No need for an extrusion gun — ideal for first-time users or those wanting to save on equipment
Flexible quantities — mix only as much as you need for each repair
Cost-effective — very popular with tradespeople and DIYers looking to reduce upfront costs
Reliable performance — when measured and mixed correctly, they provide the same strong, durable repairs as cartridges

Tip: Carefully measure and mix the components according to instructions for the best results. Proper mixing ensures a strong chemical bond and full curing of the repair.

Question 14

How do I mix the product?

Accepted Answer

Correct mixing is critical.

Mixing tips for best results:

Measure accurately when using Self-Mix Pots.   Always follow the recommended resin-to-hardener ratio
Use a folding action, not aggressive stirring , fold the product over itself to ensure a thorough, even mix
Continue folding until the colour and consistency are completely uniform
Mix only small, manageable amounts at a time to stay within the working time
Be aware that mixing triggers an exothermic reaction — larger batches will cure faster and generate more heat
Apply immediately once mixed; do not let the product sit on the mixing board

If in doubt: Follow along with our step-by-step mixing videos on YouTube and Instagram, where we show the correct folding technique and application process in real time.

Question 15

Can I apply Evermend externally in damp or rainy conditions?

Accepted Answer

Evermend should not be applied in damp, wet, or rainy conditions.

Moisture on the surface will react with the epoxy, preventing it from curing properly.  Even light moisture, condensation, or rain during curing can cause failure.

For best results:
Only apply Evermend in dry conditions
Ensure the timber surface is completely dry
Confirm timber moisture content is below 18% before application
Protect the repair from rain or moisture until fully cured

Question 16

Where is Evermend manufactured?

Accepted Answer

Evermend products are manufactured in the United Kingdom to ISO 9001 quality management standards, ensuring consistent quality, controlled processes, and reliable performance. The systems are developed specifically for professional timber repair and are widely used in both trade and heritage applications.

Why UK-made matters:
The UK has a long-established reputation for heritage timber restoration and advanced epoxy technology.  Manufacturing in the UK ensures proven formulations and products that have been tested and trusted in demanding real-world conditions.

Question 17

What exactly is Evermend?

Accepted Answer

Evermend is a high performance epoxy timber repair system.

Evermend offers a complete range of products to suit different timber repair needs, including:

1-hour cure and 4-hour cure systems in both cartridge and self mix pot formats
Evermend Stabiliser / primer to prepare timber
Extrusion gun for use with cartridges
Multi-packs for larger projects or repeated use

Evermend comes in two formats:

Dual cartridges — an extrusion gun is used to dispense the correct amount of resin and hardener together on to a mixing board then mixes
Self-Mix Pots — The user measures the resin and hardener manually on to a mixing board and then mixes

CALL: 02 7228 0625

Frequently Asked Questions